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Frequently asked questions (FAQ)
When will I receive my download links?
After your order is completed, you will immediately receive an email
with information to download your Toolkits. You have immediate access
to download them. If several minutes have passed and you do not
see your email from us, please check your spam or trash folder.
The email will be coming from finalight.com.
I didn't receive my download email.
If your purchase was successful, the download email should take
no longer than a few minutes to reach you. Please check your spam
or trash folder as this often can catch our emails sent to you.
What format are Toolkit(s) in?
| 1. |
Movies:..Quicktime
.MOV, PNG
Codec, Lossless
Quality
-or- .....PhotoJPEG,
High-Maximum Quality,
both
in progressive format, 30fps,
32bit or 24bit
Stills:..Targa
(.TGA), RLE compressed, Lossless Quality; 32 bit or
24 bit |
| 2. |
Source:
4K Cinema Camera or Computer Generated; color corrected, deep
rich blacks; 4:4:4 color. |
| 3. |
Resolution:
Footage layer resolution varies anywhere from full UHD Wide
at 2160p
to SD square 540p. This varies depending on the type of effect.
Read more about our resolution formats. |
| 4. |
Toolkit
layer types: All layers are 32bit RGBA or 24bit RGB. Clips
with a matte are premultiplied on black. Clips with no matte
have a black background and are to be composited as an Additive
or Overlay type of layer, where no matte is needed. Review
our layer
types. |
How fast will my Toolkit(s) download?
All Toolkits are stored on our crazy-fast servers. For each product,
we have listed the approximate download time and at the speed indicated.
As of 2024, internet speeds have increased dramatically
and it is very likely that your download speed will be much faster
than our estimated time shown. Here is our basic speed estimates:
DSL/Cable - This download time is based
on an estimated speed of 5mbit/sec (5 megabits per second). Your
download speed may vary depending on the type of internet connection
plan you have and possibly time of day.
Dial-up - This download time is based
on an estimated speed of 56kb/sec (56 kilobits per second). This
is considered the maximum download speed for a Dial-up plan. Your
download speed may vary depending on the type of Internet connection
plan you have and possibly time of day.
What
does 'Layer Count' mean?
This is the total number of footage elements contained in the
Toolkit. This number can differ from the number of previews shown
on the website as follows:
Shadow Layers - some layers provided
separately within the Toolkit are combined for previewing purposes
for easier comprehension of how the layers work together to form
the effect. This is especially true for shadow layers of which
previews are normally not
shown.
Glows and other extra layers - occasionally
there are 2 previews available to more clearly illustrate 1 layer.
An example of this could be for an Additive Glow for an explosion
which might be shown overlayed onto the explosion, and also by
itself.
Why
are all footage clips 30 fps? I need 24 fps like film.
Most of our Toolkit clips are set to 30 frames per second, however
after downloading you can set them to any frame rate you need.
Since VFX elements are mostly organic by nature (explosions, smoke,
fire, etc.), the difference between movement at 30fps and 24fps
is, for the most part, neglible. If you wish to use the clips
at a different frame rate, set the Import frame rate for the clip
in your compositing program.
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Blasts
Fire
Lensflares
Smoke
Steam
